Using HelpDesk System supported by FreshDesk
How to access helpdesk system?
Please visit the link, http://helpdesk.pritech.co.id
How to create a ticket from email?
You can send email to : firstname.lastname@example.org
I want create a ticket and check the status from the helpdesk system
Input your email address and password
Click "Login" button
After success login, you can clik link " New Support Ticket" (red line) or you can see Gallery
For check your ststus tiket, please click " Check Ticket Status" (blue line) or you can see Gallery
Do i have technical solution articles?
Yes, it's very simple, you just need to click menu "Solutions"
Than you can see the list of the simple articles for your trouble shooting needs or you can type in Seach Box
Activate your Helpdesk Account
Check your email
Click link for activate your account
Create your password
And click login to complete activation
Input your profile
For quick response, please fill your phone number
Enjoy your ticketing system
Easy access from anywhere, anytime